Atrium Hospitality

  • Housekeeping Inspector

    Location Name
    Concord, NC Embassy Suites
    Location Address
    5400 John Q. Hammons Drive NW
    Requisition ID
    2018-12747
    Category
    Hotel - Housekeeping
    Schedule
    Open
    Previous Experience Preferred
    6 Months
    Employment Type
    Regular Full Time
    Pay Rate
    $11.25
    Hotel
    Embassy Suites
  • About Us

    Atrium Logo

    Atrium Hospitality is a leading hotel and asset management company, overseeing a portfolio of 84 hotels in 30 states licensed primarily through the Marriott, Hilton and Intercontinental brand families.  We strive to bring to life a culture that promotes the four simple values that drive our business: Perseverance, Respect, Service, and Teamwork.

    Position Description

    Job Purpose:  

    Direct and inspect the work activities of room attendants, lobby attendants, and utility associates by inspecting the cleanliness of guestrooms, bathrooms, corridors, and lobbies to ensure a clean and well maintained product is presented to every guest.

    Job Responsibilities: 

    • Inspect work performed to ensure it meets specifications and established brand and hotel standards.
    • Take the initiative to greet guests in a friendly and warm manner.
    • Train personnel in housekeeping duties; may perform cleaning duties.
    • Update physical status of room condition.
    • Investigate complaints about service and equipment and take corrective action.
    • Write maintenance requests for room deficiencies or supply needs.
    • May assist the staff in the performance of duties to include:  cleaning of lobby and guestrooms, turndown service, or laundry operation.
    • Ensure uniform and appearance is clean and professional.
    • Maintain confidentiality of proprietary information and protect company assets.
    • Follow all company safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications.
    • Display good customer relation skills and take initiative to greet guests in a friendly manner.
    • Examine carpets, drapes and furniture for stains, damage, or wear.
    • Check and count linens and supplies.  Aid in budget and inventory control through supervision of employees’ use of linen, supplies and equipment.
    • Record inspection results and notify cleaning personnel of inadequacies.
    • Communicate with other hotel departments regarding problems which need their attention.
    • Ensure key control policies and safety procedures are being followed.
    • Report to work for scheduled shift, on time and in uniform in accordance with company policy.
    • Other duties as assigned by a manager.

    Job Skills:

    • The ability to communicate information and ideas, speaking so others will understand.
    • The ability to read and understand information and ideas presented in writing.
    • Use hands to lift, carry, or pull objects that may be heavy.
    • The ability to speak clearly so others can understand you.
    • Active Listening — Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • Coordination — Adjust actions in relation to others' actions.
    • Plan the work of others.

    Job Qualifications: 

    Education    

    • High school diploma preferred.

    Experience                       

    • Some previous work-related skill, knowledge, or experience needed. Hospitality & cleaning experience preferred.

    Benefits and EEO

    Full-time associates are eligible for the following benefits:

    • Paid Time Off
    • Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • Short-term and long-term disability
    • Company paid life with employee paid supplemental options
    • Matching 401-k with immediate vesting for eligible participating associates
    • Company Hotel Travel Discounts

    Working for Atrium Hospitality offers more than a great job; it offers the ability to make a difference in a meaningful way every day. Whether you are a recent graduate, new to the industry, or an experienced professional, Atrium provides extraordinary opportunities for growth and competitive compensation and benefits in an exciting, customer-centric workplace.

     

    Atrium Hospitality is an Equal Opportunity/Affirmative Action Employer
    Minorities/Females/Individuals with Disabilities/Protected Veterans 
    Click 
    here to view EEO is the Law

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