Atrium Hospitality

  • Convention Services Manager

    Location Name
    Murfreesboro, TN Embassy Suites
    Location Address
    1200 Conference Center Blvd.
    Requisition ID
    2018-13182
    Category
    Hotel - Marketing and Sales
    Schedule
    Occasional Weekends & Holidays
    Employment Type
    Regular Full Time
    Pay Rate
    Negotiable
    Hotel
    Embassy Suites
  • About Us

    Atrium Logo

    Atrium Hospitality is a leading hotel and asset management company, overseeing a portfolio of 84 hotels in 30 states licensed primarily through the Marriott, Hilton and Intercontinental brand families.  We strive to bring to life a culture that promotes the four simple values that drive our business: Perseverance, Respect, Service, and Teamwork.

    Position Description

    Job Purpose: 

    This position is responsible for developing catering accounts, as sold, and former clients for the purpose of achieving assigned catering and associated room revenue goals as established in the hotel B-Plan. Additionally, this position is responsible for managing convention services to ensure a high degree of customer satisfaction, generate increased revenues, expand market share and nurture return business.

    Job Responsibilities:  

    • Act as onsite contact for all assigned groups, as well as working with the customer to produce BEO’s and Convention Resumes. Ensures that all special arrangements - Food and Beverage, Audio Visual, and other requests are properly documented on BEO’s and signed by authorized representative.
    • Ensures timely distribution of all BEO’s and Resumes to the appropriate departments and follows up on any questions.
    • Maintains detailed files, notes, records, and trace systems to ensure event meets with customer expectations.
    • Verifies space requirements and meeting room set-up with the client, and ensures that public space needed is properly maintained and in good condition.
    • Confirms revisions in agendas, room blocks, etc. and notifies corresponding departments in a timely manner.
    • Finalizes the program/agenda with client and checks all scheduled functions one hour prior to start time.
    • Reviews event sheets and works with appropriate departments to ensure quality and satisfaction.
    • Maintains positive guest and employee relations through prompt, precise, and courteous communication.
    • Other duties as assigned.

    Job Skills:

    • Have computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).
    • Exercise excellent communication, presentation, organization, time management and listening skills.
    • Use analytical skills for measuring business potential and value to the hotel.
    • Interact with all levels of customers and hotel management.

    Job Qualifications:   

    Education    

    • Bachelor’s degree in business administration or sales and marketing preferred

    Experience    

    • Minimum thee (3) years banquet or meeting planner experience; OR, equivalent combination of education and experience.

    Benefits and EEO

    Full-time associates are eligible for the following benefits:

    • Paid Time Off
    • Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • Short-term and long-term disability
    • Company paid life with employee paid supplemental options
    • Matching 401-k with immediate vesting for eligible participating associates
    • Company Hotel Travel Discounts

    Working for Atrium Hospitality offers more than a great job; it offers the ability to make a difference in a meaningful way every day. Whether you are a recent graduate, new to the industry, or an experienced professional, Atrium provides extraordinary opportunities for growth and competitive compensation and benefits in an exciting, customer-centric workplace.

     

    Atrium Hospitality is an Equal Opportunity/Affirmative Action Employer
    Minorities/Females/Individuals with Disabilities/Protected Veterans 
    Click 
    here to view EEO is the Law

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