Atrium Hospitality

  • Dining Room Supervisor (Ass't Mgr-Restaurant)

    Location Name
    Concord, NC Embassy Suites
    Location Address
    5400 John Q. Hammons Drive NW
    Requisition ID
    Hotel - Food Preparation and Serving
    Previous Experience Preferred
    6 Months
    Employment Type
    Regular Full Time
    Pay Rate
    Embassy Suites
  • About Us

    Atrium Logo

    Atrium Hospitality is a leading hotel and asset management company, overseeing a portfolio of 84 hotels in 30 states licensed primarily through the Marriott, Hilton and Intercontinental brand families.  We strive to bring to life a culture that promotes the four simple values that drive our business: Perseverance, Respect, Service, and Teamwork.

    Position Description

    Job Purpose:

    To supervise and coordinate activities of dining room personnel to provide fast and courteous service to patrons. 

    Job Responsibilities:

    • Schedules dining reservations and arranges parties or special services for diners.
    • Greets guests, escorts them to tables, and provides menus.
    • Adjusts complaints of patrons.
    • Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.
    • Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.
    • May interview, hire, and discharge dining room personnel, train dining room employees, schedule work hours and keep time records of dining room workers.
    • May assist in planning menus, prepare beverages and expedite food orders.
    • May collect payment from customers and total receipts at end of shift to verify sales and clear cash register.
    • Rewards employees who use their empowerment to meet or exceed guest expectations.
    • Other duties as assigned.

    Job Skills:

    • Speak clearly.
    • Use judgment and reasoning to cope with emergencies, such as sudden illness, accident, or interrupted service.
    • Perform a variety of activities, changing activities often and sometimes without notice.

    Job Qualifications:

    Education -

    • High School Diploma or equivalent

    Experience -

    • One (1) year experience as cashier, two (2) years experience as a waiter or waitress, and one (1) year in direct sales or the retail trade; OR, an equivalent combination of experience.

    Benefits and EEO

    Full-time associates are eligible for the following benefits:

    • Paid Time Off
    • Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • Short-term and long-term disability
    • Company paid life with employee paid supplemental options
    • Matching 401-k with immediate vesting for eligible participating associates
    • Company Hotel Travel Discounts

    Working for Atrium Hospitality offers more than a great job; it offers the ability to make a difference in a meaningful way every day. Whether you are a recent graduate, new to the industry, or an experienced professional, Atrium provides extraordinary opportunities for growth and competitive compensation and benefits in an exciting, customer-centric workplace.


    Atrium Hospitality is an Equal Opportunity/Affirmative Action Employer
    Minorities/Females/Individuals with Disabilities/Protected Veterans 
    here to view EEO is the Law


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